This Privacy Policy ("Policy") outlines how LUCID ("Company", "We", "Us", or "Our") collects, uses, and protects the personal information of users ("User", "You", or "Your") in connection with the IPTV streaming services ("Services") provided by the Company. By accessing or using the Services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
- Information We Collect: We may collect the following types of personal information from you:
- Contact information, such as your name, email address, and phone number.
- Account information, such as your username, password, and other credentials used to access the Services.
- Payment information, such as your credit card number or other payment method details.
- Usage information, such as your viewing history, preferences, and interactions with the Services.
- Device information, such as your IP address, device type, operating system, and browser type.
- Location information, such as your country and, if permitted, your precise geographic location.
- Other information you choose to provide, such as feedback or comments submitted through the Services.
- How We Use Your Information: We may use your personal information for the following purposes:
- To provide and maintain the Services, including user authentication, account management, and customer support.
- To personalize your experience and deliver customized content, recommendations, and advertisements.
- To process transactions and fulfill your orders for paid services or products.
- To analyze usage trends and improve the quality and performance of the Services.
- To communicate with you about the Services, including updates, promotions, and other relevant information.
- To comply with legal obligations and enforce our rights under applicable laws and regulations.
- Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
- Information Sharing: We may share your personal information with third parties under the following circumstances:
- With service providers and business partners who assist us in delivering the Services or performing other functions on our behalf.
- With third parties for marketing, advertising, or other promotional purposes, subject to your consent where required by applicable law.
- In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your personal information may be transferred to the acquiring entity.
- When required by law or in response to legal process, such as a court order or subpoena.
- Your Choices: You may choose not to provide certain personal information, but this may limit or prevent you from accessing certain features of the Services. You may also have the option to opt out of certain data collection and processing activities, such as targeted advertising, by adjusting your device or browser settings.
- Third-Party Links and Services: The Services may contain links to third-party websites or services that are not owned or controlled by the Company. We are not responsible for the privacy practices or content of such third parties, and this Policy does not apply to any information collected by third parties.
- Children's Privacy: The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.
- Changes to this Policy: We reserve the right to update or revise this Policy at any time, and any changes will be effective immediately upon posting the revised Policy on our website. Your continued use of the Services after such changes will constitute your acceptance of the revised Policy.
- Contact Us: If you have any questions or concerns about this Policy or our privacy practices, please contact us at support@lucidstream.tv.
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy and any updates or revisions thereof.